Wed Aug 12: Find Customers, Get Found and Grow: A Live Viva Marketing Workshop

Description

Small-business owners often know they should be marketing more consistently, but finding the time—and managing multiple tools—can feel overwhelming.

In this practical, one-hour webinar, attendees will learn how to use Viva, an AI-powered marketing platform for small businesses, to manage the customer journey from discovery through ongoing engagement.

Rather than a traditional presentation, this session will be a live, step-by-step demonstration designed for business owners and do-it-yourself marketers. We will walk through how businesses can:

• Find prospective customers and new business opportunities
• Get found when customers search online or use AI tools
• Answer customer questions across phone, chat, text and email
• Get booked through online scheduling and automated follow-up
• Engage existing customers through email, social media and ongoing campaigns

Attendees will see how these activities can work together in one connected marketing system, reducing manual effort while helping businesses respond faster and market more consistently.

Who Should Attend

This webinar is designed for:

• Small-business owners and solopreneurs
• Independent professionals and consultants
• Local service businesses
• Business owners managing their own marketing
• Chamber members looking to improve lead generation and customer engagement
• Businesses interested in using AI without hiring a full marketing team

No technical or marketing background is required.

What Attendees Will Learn

By the end of the session, attendees will understand how to:

1. Identify potential customers and organize them in a simple sales pipeline
2. Improve how their business appears in traditional and AI-powered searches
3. Capture inquiries from their website, phone, email, text and chat
4. Respond quickly to common customer questions
5. Allow customers to schedule appointments or consultations online
6. Automate follow-up with prospects who are not yet ready to buy
7. Stay connected with existing customers through newsletters, social media and campaigns
8. Create a simple, repeatable marketing workflow without managing several disconnected tools