HR Forum: Sharpening Your Listening Skills
Date and Time
Thursday Oct 9, 2014
8:00 AM - 10:00 AM PDT
Location
2505 Augustine Drive, Suite 100, Santa Clara, CA 95054
UCSC Silicon Valley Extension
2505 Augustine Dr
Santa Clara, CA 95054
Contact Information
408-450-4925
Send Email
Description
Contrary to popular opinion, the key to communication is not what you say, but what you hear. Join us to master the fundamentals of active listening, including how to ask clarifying questions, understand how generational and gender differences influence communication styles, and differentiate listening from hearing. Craig Harrison, founder of Expressions of Excellence™ and past president of the International Customer Service Association and National Speakers Association (Northern California chapters), will lead this free event, co-sponsored by executive search firm Lewis Partners, LLC.
